Please use this identifier to cite or link to this item:
http://hdl.handle.net/10609/7973
Title: | Gestión postventa |
Author: | Risquez Teva, Francisco Amador |
Tutor: | Vallverdú Vergé, Josep |
Others: | Universitat Oberta de Catalunya |
Abstract: | Final degree project in which a company, specialised in electric appliances, needs to change the after-sales service management system. The requirements of the new system and implementing the database that satisfies these requirements with the necessary procedures for the management to provide the only access method are analysed. |
Keywords: | data warehouse Computer Engineering database after-sales service procedures management |
Document type: | info:eu-repo/semantics/bachelorThesis |
Issue Date: | 12-Jun-2011 |
Publication license: | http://creativecommons.org/licenses/by-nc-nd/3.0/es/ |
Appears in Collections: | Treballs finals de carrera, treballs de recerca, etc. |
Files in This Item:
File | Description | Size | Format | |
---|---|---|---|---|
frisquezPFC0611memoria.pdf | Memoria del proyecto | 1,11 MB | Adobe PDF | View/Open |
frisquezPFC0611testsistema.pdf | Anexo a la memoria con el Test del Sistema | 562,55 kB | Adobe PDF | View/Open |
frisquezPFC0611estadisticas.pdf | Anexo a la memoria con las Estadísitcas generadas | 2,42 MB | Adobe PDF | View/Open |
frisquezPFC0611presentacion.pps | Presentación virtual | 1,45 MB | Microsoft Powerpoint | View/Open |
frisquezPFC0611producto.zip | Producto: Scripts de creación del sistema, Reports y Cubos generados con el software Cognos | 262,23 kB | ZIP | View/Open |
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