Please use this identifier to cite or link to this item:

http://hdl.handle.net/10609/109810
Title: Doing good to do well? Corporate Social Responsibility Reasons, Practices and Impacts in Small and Medium Accommodation Enterprises
Author: Garay Tamajón, Lluís
Font Aulet, Xavier
Keywords: Corporate Social Responsibility
Corporate Financial Performance
Small and Medium Accommodation Enterprises
Developed countries
Mature Destinations
Issue Date: 2-Jun-2012
Publisher: International Journal of Hospitality Management
Citation: Garay, L. & Font, X. (2012). Doing good to do well? Corporate Social Responsibility Reasons, Practices and Impacts in Small and Medium Accommodation Enterprises. International Journal of Hospitality Management, 31(2), 329-337. doi: 10.1016/j.ijhm.2011.04.013
Also see: https://www.sciencedirect.com/science/article/abs/pii/S0278431911000703
Abstract: Corporate social responsibility practices have been mostly analyzed in the large manufacturing business context, with little attention paid to the service sector and even less to small and medium-sized tourism enterprises. This study aims to fill this gap through analyzing how these enterprises take responsibility. A survey of nearly 400 enterprises showed that the main reason for acting responsibly is altruistic, arising from the managers and owners' values and lifestyle. Sustainability measures have a positive impact on the financial performance and vice versa. The resource-based view of the enterprise is validated through the impact of environmental cost-savings in financial performance, although other advanced social and economic sustainable actions also benefit financial wealth. Finally we conclude that further implementation of these practices is necessary to achieve new competitive advantages, and that the role of public administrations will be crucial to support and encourage these.
Language: English
URI: http://hdl.handle.net/10609/109810
ISSN: 0278-4319MIAR
Appears in Collections:Articles
Articles

Share:
Export:
Files in This Item:
File SizeFormat 
Garay_Font_IJHM_Doing_good.pdf279.55 kBAdobe PDFView/Open

Items in repository are protected by copyright, with all rights reserved, unless otherwise indicated.