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Please use this identifier to cite or link to this item: http://hdl.handle.net/10609/1327
Title: CRM and higher education : developing a monitoring system to improve relationships in e-learning environments
Otros títulos: Customer Relationship Management and higher education : developing a monitoring system to improve relationships in e-learning environments
Autor: Daradoumis Haralabus, Atanasi
Faulin, Javier
Juan Pérez, Ángel Alejandro
Martínez, F. José
Rodríguez-Ardura, Inma
Xhafa, Fatos
Otros: Observatory of the New Economy. ONE
Issue Date: 2008
Type: Artículo
Citación: DARADOUMIS, D.; FAULIN, J.; JUAN, Á.A.; MARTÍNEZ, F.J.; RODRÍGUEZ, I.; XHAFA, F. (2010). "CRM and higher education: developing a monitoring system to improve relationships in e-learning environments". International Journal of Services Technology and Management. Vol. 14, n. 1, pp. 103 - 125. ISSN 1460-6720.
Description: Peer-reviewed
URI: http://hdl.handle.net/10609/1327
Access rights: The original publication is available at http://www.inderscience.com/search/index.php?action=record&rec_id=32887
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