|
Home >
Research >
Social sciences >
Economics and Business >
Articles >
Please use this identifier to cite or link to this item:
http://hdl.handle.net/10609/1327
|
| Title: | CRM and higher education : developing a monitoring system to improve relationships in e-learning environments |
| Otros títulos: | Customer Relationship Management and higher education : developing a monitoring system to improve relationships in e-learning environments |
| Autor: | Daradoumis Haralabus, Atanasi
Faulin, Javier
Juán Pérez, Angel Alejandro
Martínez, F. José
Rodríguez-Ardura, Inma
Xhafa, Fatos |
| Otros: | Observatory of the New Economy. ONE |
| Issue Date: | 2008 |
| Type: | Artículo |
| Citación: | DARADOUMIS, D.; FAULIN, J.; JUAN, Á.A.; MARTÍNEZ, F.J.; RODRÍGUEZ, I.; XHAFA, F. (2010). "CRM and higher education: developing a monitoring system to improve relationships in e-learning environments". International Journal of Services Technology and Management. Vol. 14, n. 1, pp. 103 - 125. ISSN 1460-6720. |
| Description: | Peer-reviewed |
| URI: | http://hdl.handle.net/10609/1327 |
| Access rights: | The original publication is available at http://www.inderscience.com/search/index.php?action=record&rec_id=32887 |
| Appears in Collections: | Articles
|
Author names in FriendFeed
Items in Repository e are protected by copyright, with all rights reserved, unless otherwise indicated.
|
