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http://hdl.handle.net/10609/145767
Title: | Tracking |
Author: | Puig Masip, Jordi |
Tutor: | Sánchez Rosa, Carlos |
Others: | Garrigues, Carles |
Abstract: | Application with CRM features, running within a browser on a mobile or desktop PC, with a user experience adapted to each environment. Its purpose is to plan personnel tasks, obtain and record follow-up information (customer service, commercial actions or marketing campaigns), and transform tacit knowledge into explicit knowledge to facilitate its transmission to other members of the organization (creation of user manuals, protocols, product sheets, etc.). Of interest in any business context, where employees, even from different departments, need to share information generated within the organization. The application of an agile methodology, based on weekly work cycles, has allowed to achieve a higher quality and speed in the production cycle, because it has been possible to better perceive the value and evolution of the project. It can be concluded that the application developed can help to increase the performance and efficiency of the business activity, since the work teams can obtain better control over the tasks they carry out, in addition to being aware of the relevant issues of each client, and can acquire knowledge more quickly. |
Keywords: | mobile applications cross-platform development computer engineering |
Document type: | info:eu-repo/semantics/bachelorThesis |
Issue Date: | 27-Jun-2022 |
Publication license: | http://creativecommons.org/licenses/by-nc-nd/3.0/es/ |
Appears in Collections: | Bachelor thesis, research projects, etc. |
Files in This Item:
File | Description | Size | Format | |
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jorpuTFG0622.zip | 371,32 MB | Winzip | View/Open | |
jorpuTFG0622memòria.pdf | Memòria del TFG | 4,6 MB | Adobe PDF | View/Open |
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