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http://hdl.handle.net/10609/45595
Title: Implantació d'un CRM a Colabora Birmania
Author: Garcia Marlès, David
Director: Martínez Munné, Xavier
Others: Universitat Oberta de Catalunya
Keywords: CRM
NGO
project management
Issue Date: Jan-2016
Publisher: Universitat Oberta de Catalunya
Abstract: This documentation presents the entire project to implement a CRM Information System in a NGO (nongovernmental organization) to better manage their clients (partners and associates). It will cover all implementation phases, starting from define and analysis of current situation, to identify current needs, and finalize implementing the option which better fits the needs of this specific organization.
Language: Catalan
URI: http://hdl.handle.net/10609/45595
Appears in Collections:Bachelor thesis, research projects, etc.

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