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Title: Desarrollo de la herramienta CRM en la facultad de Enpresagintza de Mondragon Unibersitatea. Análisis de necesidades y diseño del software.
Author: Garitaonandia Aperribay, Gotzon
Director: Caballé Llobet, Santi  
Tutor: Robles Martínez, Gregorio
Others: Universitat Oberta de Catalunya
Keywords: software development
CRM system
Issue Date: 25-Jun-2017
Publisher: Universitat Oberta de Catalunya
Abstract: The project that we are going to tackle is based on the need for them several areas of knowledge of the faculty to have a data management system of clients in companies. So far the only IT support that was used was some excel and some database, in access, residual. Now opted for a significant change, it has been thinking of developing a basic CRM to measure them Faculty needs After a lot of talk on the subject, that is the decision It was a success that could be achieved, since there is an increasing use of the service Of university - company In addition the new degrees are very focused on the use of the Practices in companies to be able to strengthen knowledge with the experience of the Real life
Language: Spanish
URI: http://hdl.handle.net/10609/64865
Appears in Collections:Bachelor thesis, research projects, etc.

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