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http://hdl.handle.net/10609/72848
Title: Sistema de gestió d'incidències informàtiques
Author: Codina Prat, Eva
Director: Casado Martínez, Carlos  
Tutor: Capseta Nieto, Kenneth
Others: Universitat Oberta de Catalunya
Keywords: web applications
incident management
computer incidents
Issue Date: 14-Jan-2018
Publisher: Universitat Oberta de Catalunya
Abstract: This project consists of the development of a computer incident management web system. This system is designed to be used by computer service companies. The system created allows to manage the technical computing and enterprise customers, offering each of them access to a private area of the system. It is designed to facilitate the allocation of incidents to the technicians and, thus, improve the response time towards the client.
Language: Catalan
URI: http://hdl.handle.net/10609/72848
Appears in Collections:Bachelor thesis, research projects, etc.

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File Description SizeFormat 
ecodinaprTFG0118Memòria.pdfMemòria del TFG1.94 MBAdobe PDFView/Open
ecodinaprTFG0118Presentación.pdfPresentació en PPT del TFG orientada al públic general746.72 kBAdobe PDFView/Open
ecodinaprTFG0118PresentaciónComercial.pdfPresentació comercial en PPT del sistema661.89 kBAdobe PDFView/Open

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