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Please use this identifier to cite or link to this item: http://hdl.handle.net/10609/7973
Title: Gestión postventa
Authors: Risquez Teva, Francisco Amador
Director: Vallverdú Vergé, Josep
Other: Universitat Oberta de Catalunya
Keywords: data warehouse
Computer Engineering
database
after-sales service
procedures
management
Issue Date: 12-Jun-2011
Publisher: Universitat Oberta de Catalunya
Type: Bachelor Thesis
Abstract: Final degree project in which a company, specialised in electric appliances, needs to change the after-sales service management system. The requirements of the new system and implementing the database that satisfies these requirements with the necessary procedures for the management to provide the only access method are analysed.
Language: Spanish
URI: http://hdl.handle.net/10609/7973
Appears in Collections:Bachelor thesis, research projects, etc.


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File Description SizeFormat
frisquezPFC0611estadisticas.pdfAnexo a la memoria con las Estadísitcas generadas2.42 MBAdobe PDFPreview  Download
frisquezPFC0611memoria.pdfMemoria del proyecto1.11 MBAdobe PDFPreview  Download
frisquezPFC0611testsistema.pdfAnexo a la memoria con el Test del Sistema562.55 kBAdobe PDFPreview  Download
frisquezPFC0611presentacion.ppsPresentación virtual1.45 MBMicrosoft PowerpointPreview  Download
frisquezPFC0611producto.zipProducto: Scripts de creación del sistema, Reports y Cubos generados con el software Cognos262.23 kBZIPPreview  Download

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