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Title: Gestión postventa
Author: Risquez Teva, Francisco Amador
Director: Vallverdú Vergé, Josep
Others: Universitat Oberta de Catalunya
Keywords: data warehouse
Computer Engineering
after-sales service
Issue Date: 12-Jun-2011
Publisher: Universitat Oberta de Catalunya
Abstract: Final degree project in which a company, specialised in electric appliances, needs to change the after-sales service management system. The requirements of the new system and implementing the database that satisfies these requirements with the necessary procedures for the management to provide the only access method are analysed.
Language: Spanish
Appears in Collections:Bachelor thesis, research projects, etc.

Files in This Item:
File Description SizeFormat 
frisquezPFC0611memoria.pdfMemoria del proyecto1.11 MBAdobe PDFView/Open
frisquezPFC0611testsistema.pdfAnexo a la memoria con el Test del Sistema562.55 kBAdobe PDFView/Open
frisquezPFC0611estadisticas.pdfAnexo a la memoria con las Estadísitcas generadas2.42 MBAdobe PDFView/Open
frisquezPFC0611presentacion.ppsPresentación virtual1.45 MBMicrosoft PowerpointView/Open
frisquezPFC0611producto.zipProducto: Scripts de creación del sistema, Reports y Cubos generados con el software Cognos262.23 kBZIPView/Open

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