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http://hdl.handle.net/10609/80625
Title: Mantenimiento integral de una web corporativa de un organismo público
Author: López López, Jose Carlos
Director: Martínez Munné, Xavier
Tutor: Daradoumis Haralabus, Atanasi  
Others: Universitat Oberta de Catalunya
Keywords: comprehensive maintenance
incident management
management of requests
Issue Date: 8-Jun-2018
Publisher: Universitat Oberta de Catalunya
Abstract: The project aims to develop a comprehensive maintenance plan on a Web portal of a specific state organization, the main reason so as to develop a project of these characteristics is the importance of this type of portals nowadays both in private firms and public firms, since they would suppose a letter of introduction towards the client and due to the limited resources, the state organizations have, it is required an outsourcing contract for this kind of tasks. The final product obtained, will consist in an incident management plan, a request management plan or the different service agreements (SLA).
Language: Spanish
URI: http://hdl.handle.net/10609/80625
Appears in Collections:Bachelor thesis, research projects, etc.

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