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Title: Investigación sobre variables que influyen en el consumo de los principales portales de transparencia en Andalucía por parte de la ciudadanía.
Author: Vega López, Raúl
Director: Jiménez Meroño, Sergio
Tutor: Borge Bravo, Rosa  
Keywords: transparency, web, Andalucía, halls and portal
Issue Date: Jun-2018
Publisher: Universitat Oberta de Catalunya (UOC)
Abstract: The present work will focus on the main Transparency portals of the Andalusian public administrations. Specifically we want to put in relation, on the one hand, the consumption of a portal by the users and, on the other hand, two concrete variables: the 'user experience', variable that depends on the usability of the web, its design , its accessibility, its ease of use and other factors that will determine which are the feelings of a user when facing the portal and the 'information already published', that is, the content that the portal makes directly available to users without needing make any request. ¿The hypothesis from which we start is that both variables influence the consumption that is made of a Transparency portal. On the one hand, the better the user experience, the greater the consumption and, on the other hand, the greater quantity and quality of published information, will generate more visits and fewer questions received since the user will tend to find what they are looking for without having that generate a new query. We will try to weigh, in the present work, the weight of each of these two variables in the consumption of the Transparency portals.
Language: Spanish
URI: http://hdl.handle.net/10609/84705
Appears in Collections:Bachelor thesis, research projects, etc.

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