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http://hdl.handle.net/10609/88785
Title: Anàlisi i millora del sistema de gestió del coneixement de l'Àrea de Tecnologia de la UOC
Author: March-Mir, Francesc
Director: Martí Pintanel, Javier
Tutor: Daradoumis Haralabus, Atanasi  
Keywords: knowledge management
Confluence
JIRA
Google Drive
Issue Date: Jan-2019
Publisher: Universitat Oberta de Catalunya (UOC)
Abstract: IT departments generate and use a large amount of information. Knowledge Management Systems allow the staff to work with this knowledge in a structured and efficient way. The aim of this project is to improve the knowledge management system in the Technology Area of the Universitat Oberta de Catalunya to allow staff to work efficiently and effectively. This project develops an analysis of the information and the technological solutions that manage it (Atlassian Confluence, Atlassian Jira and Google Drive). The analysis concludes with a series of improvements to the software Knowledge Management System Atlassian Confluence. These enhancements include a proposal for categorization and structuring, improvements in search functionality and a design of different portals to facilitate access to information. The aim of this project is to improve the knowledge management system in the Technology Area of the Universitat Oberta de Catalunya to allow staff to work efficiently and effectively. This project develops an analysis of the information and the technological solutions that manage it (Atlassian Confluence, Atlassian Jira and Google Drive). The analysis concludes with a series of improvements to the software Knowledge Management System Atlassian Confluence. These enhancements include a proposal for categorization and structuring, improvements in search functionality and a design of different portals to facilitate access to information.
Language: Catalan
URI: http://hdl.handle.net/10609/88785
Appears in Collections:Bachelor thesis, research projects, etc.

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fmarchmTFG0119_Video.mp4Vídeo presentació del TFG37.27 MBMP4View/Open
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fmarchmTFG0119presentació.pdfPresentació del TFG2.54 MBAdobe PDFView/Open

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