• The following Terms and Conditions of RUNNERBOT established herein apply to all transactions and services encountered with all RUNNERBOT media. Please read the following Terms and Conditions carefully before accepting them.

  • 1. GENERAL TERMS AND CONDITIONS PREAMBLE
  • 1.1 General

    These Terms and Conditions represent a binding agreement between yourself - the end user- (hereinafter the ‘User’) and RUNNERBOT.
    Through the RUNNERBOT PLATFORM (hereinafter RUNNERBOT) all registered users receive SILVER AND GOLD COINS which can be used for the subsequent redemption of all products and/or services as detailed in all active catalogues and offers.
    The User may contact the operator by e-mail at info@RUNNERBOT.com.
    The Operator is duly licensed and authorised to operate in India.

  • 1.2 Assignment of rights

    The Operator hereby reserves the right to assign its rights and obligations with regard to users to any other company in which the Operator has a stake. Should the assignment of rights be necessary, the Operator hereby warrants that the new company will comply with all of its obligations with all users at the point of assignment.
    By adhering to these Terms and Conditions, the User expressly consents to the assignment or transfer of any personal data included in the aforementioned file to other entities, in the event that such data be deemed necessary for access to and the correct functioning of those applications and services offered through the Platform.

  • 1.3 Changes

    The Operator hereby reserves the right to make changes to the Terms and Conditions whenever deemed necessary and without prior notification. Use of the service further to the aforementioned changes to the Terms and Conditions will be understood as acceptance by the User. The current Terms and Conditions are available at all times at www.RUNNERBOT.com.

  • 1.4 Applicable laws

    These Terms and Conditions are subject to the laws of India.

  • 2. OPERATING GUIDELINES
  • 2.1 New members.

    Anyone wishing to participate must first register as a user of the Platform and create a RUNNERBOT user account. Further to registration, parties will be deemed users of said Platform, and will have access to the various gaming and entertainment services offered, as a means of increasing their SILVER AND GOLD COINS. Said coins can be subsequently exchanged for those products and/or services detailed in the catalogues which have been complied for this purpose.

  • 2.2 Platform Services

    Platform services will consist of the forecasting of sporting events in general, and of cricket games in particular, as well as that of events of any other nature, which permit the prediction of a result and/or any other circumstances thereof. Final results for sporting events are classified as those results announced at the set point of event closing.
    Those COINS collected by a User by means of Platform services will accumulate in their RUNNERBOT account. Gold coins can be redeemed in exchange for those products or services detailed in the catalogue.

  • 2.3 Redeeming COINS.

    Users can redeem their RUNNERBOT COINS in exchange for those products and/or services described in the catalogue, further to validation by RUNNERBOT. Requests for redemption of RUNNERBOT COINS will be fulfilled with products and/or services as detailed in the catalogue or on the mobile website.
    "Catalogue" is understood as the RAPIDO catalogue: a compiled collection of products and/or services made available to Platform users, which can only be acquired through the redemption of GOLD COINS accumulated in a RUNNERBOT account. Catalogues and their related products and/or services will be deemed expired once redeemed or in accordance with their established exposure time. Once a product or service has expired or has been removed from the catalogue, they will not be available for redemption by users.
    Each product and/or service in the RUNNERBOT catalogue has an equivalent RUNNERBOT GOLD COIN value (valuation determined by RUNNERBOT) which serves as the value for redemption.

  • 2.4 Redeeming products from the RAPIDO Catalogue.

    The redemption of products from the RAPIDO Catalogue can only be processed by means of the mobile website: www.RUNNERBOT.com. The RAPIDO Catalogue is comprised of two types of product, tangible products with deferred delivery, and services. Additionally, the aforementioned RUNNERBOT Catalogue is updated in accordance with the availability and exchange of offered prizes.
    Tangible products with deferred delivery are understood to be those products which, once redeemed through the website, are sent to or collected by the user within 10 to 30 days from the point of exchange (in the event of collections, RUNNERBOT will confirm supplier location). It is the user’s responsibility to ensure the delivery address is correct.
    Services are classed as intangible products, and suppose the carrying out of an activity by the user. Once redeemed, the user will be contacted by RUNNERBOT or the service provider (on behalf of RUNNERBOT) for the purposes of acceptance of the terms of use and the processing of the aforementioned withdrawal. In the event that said conditions are not accepted, the user will be denied access to the prize in question, and they will be offered one chance to exchange said prize. These services or activities must be realised by the RUNNERBOT user at all times. By nature, some products or services may be carried out with a companion, designated by the RUNNERBOT user, providing this information is communicated at the point of condition acceptance and withdrawal.
    Products and/or services from the RUNNERBOT Catalogue may in no event be subjected to changes, alterations, compensations or cession at RUNNERBOT user requests. RUNNERBOT reserves the right to substitute products from the RUNNERBOT Catalogue with similar products at any point. Said products will be subject to the same terms and conditions defined herein, and will entail no extra cost such as direct or indirect taxes. In the event that products or services incur direct taxes, statutory regulations will apply.
    Prizes can only be redeemed using GOLD COINS. Prize redemption is also dependant on a user’s Life mode status, as detailed in the following section.

  • 2.5 Game rules

    The matrix is built in such a way that users must remain active on the platform, a crucial factor as prize levels are restricted by mode status. Each mode has different requirements which must be fulfilled in order to remain active on the platform. The fulfillment of said requirements also enables user progression throughout the various modes.
    Further to registration, a user is automatically allocated an “Amateur” status, the Platform’s base mode. Life mode maintenance conditions apply to both Star and Legend Life modes. Failure to meet said maintenance levels will result in a status downgrade i.e. Legend is downgraded to Star, Star is downgraded to Pro. The aforementioned maintenance conditions do not apply to Amateur or Pro Life mode statuses.
    The change of a user's mode will be notified instantly by means of auto-banners and on-screen notifications.
    Once a user has been downgraded he will have the possibility to upgrade to the next status by meeting the set requirements.
    The redemption of products and/or services must be processed in compliance with the terms and requirements established for each product/service in the Catalogue.
    For more information on Maintenance requirements, please refer to the User modes mobile webpage.

  • 2.6 The RUNNERBOT Catalogue will be regularly updated, which may result in occasional prize variation.

  • 2.7 Redemption of RUNNERBOT COINS by other users. Prizes included in the Catalogues may not be redeemed by any other RUNNERBOT COINS user at any point.

  • 2.8 The incorrect redemption/use of RUNNERBOT COINS by means of the aforementioned will result in the immediate loss of said coins.

  • 2.9 RUNNERBOT employees, their direct family members, and any other employees working for any company involved in the present promotion, may not participate in the promotion at any time.

  • 2.10 Obtaining RUNNERBOT COINS: Users can purchase/obtain SILVER COINS in accordance with the conditions and/or promotions in force at the point of purchase. GOLD COINS are not available for purchase and can only be obtained by playing on and winning a game. Prizes can only be redeemed using GOLD COINS.

  • 3. GAMING ACCOUNTS
  • 3.1 Application

    Players require a valid gaming account to play through RUNNERBOT. New account applications can be made through the URL www.RUNNERBOT.com. Accounts can only be opened if players accept all Terms and Conditions.

  • 3.2 Conditions for setting up a gaming account

    Gaming accounts can only be set up by Users who:
    - Have personally registered
    - Have registered under their correct alias
    - Have registered with a correct email address
    - Have registered with a correct mobile telephone number
    - Have registered only one account (no more than one account per player is permitted)
    - Accept the gaming rules and recognise that the Operator is the supreme authority in deciding these rules

  • 3.3 Games in certain countries and jurisdictions

    When playing through the RUNNERBOT PLATFORM users are responsible for ensuring applicable laws in their territory are not infringed. The Operator is not liable if players use roaming or the Internet illegally.

  • 3.4 User guarantees

    Registered users hereby guarantee that:
    - They satisfy the terms of Article 3.2 (Conditions to set up a gaming account) and 3.3 (gaming in certain countries and jurisdictions).
    - They are not acting on behalf of another person.
    - They will immediately notify any change with regard to Article 3.2 (conditions for setting up a gaming account).
    - They will not conspire, attempt to conspire or directly/indirectly take part in any plot with other players throughout the course of any game played or intended to be played through the RUNNERBOT Platform. Moreover, measures will be taken to prohibit the use of devices such as robots that could distort the normal performance of the game.
    - They have not previously opened another gaming account.
    - No false information has been provided and no false statements have been made throughout the registration process of gaming accounts.
    The sale/transfer and/or purchase of accounts to/from other players is prohibited.

  • 3.5 Access administration

    The Operator hereby warrants that access to gaming accounts is secure and confidential and user data is protected in accordance with the best practices available.

  • 3.6 Maintenance of registration information

    Users are responsible for maintaining the confidentiality of registration data and must not share these details with anybody. The Operator is not liable for any consequences, which may result from the unauthorised use of access data which contravenes these Terms and Conditions.

  • 3.7 Refusal, removal and cancellation of gaming accounts

    The Operator hereby reserves the right to refuse any applications for gaming accounts without reason. By the same token, the Operator also reserves the right to investigate, suspend and report those transactions deemed suspicious and/or those which contravene these Terms and Conditions.
    If the Operator suspects that these Terms and Conditions have been infringed said party reserves the right to both cancel a gaming account without prior notification, and refuse payment of winnings into an account.
    The User may cancel their gaming account at any point by contacting our Customer Service team at info@RUNNERBOT.com and requesting closure, cancellation and destruction of any personal data held by the Operator.

  • 4. PERSONAL DATA
  • 4.1 Administration

    The Operator will safeguard against the misuse of any personal data which is required for the purpose of administration of a User’s gaming account (including account transactions), for enabling user participation in games and for the general administration of transactions between participants. These data will be processed confidentially and will not be disclosed to anybody without the User’s prior authorisation.
    The Operator’s Privacy Policy regulates the capture, storage, processing and use of personal data provided by the user. This policy applies to all services provided by the Operator to the User, regardless of how communication has been advertised. In this regard, the Operator hereby guarantees full compliance with the foregoing policy and general conditions.
    The Client may exercise their right to access, rectify and remove data and/or revoke their consent by sending an e-mail to the following address: info@RUNNERBOT.com.
    The request must include the following information:
    • First name and Surname
    • Address
    • Mobile number
    • Email address

  • 4.2 Privacy policy

    The Operator and group companies hereby undertake to respect and protect User privacy. The following declaration discloses the information accumulated by the Operator.
    Information on prize-winners
    Personal data relating to prize winnings is strictly private and confidential and all transactions are carried out in a secure environment. The Operator will not disclose information to any third party unless required to do so by law or at the request of a competent authority.
    However, the Customer has the option to opt in to share all prizes, achievements and any other game-related actions through social media sites such as Facebook and Twitter, by means of the Platform.
    Security
    The Operator employs one of the best tools available to ensure that user information remains secure. All information is encrypted prior to transfer and once stored on our servers this information is maintained in a secure environment. The web page, SMS system and software of RUNNERBOT all use security methods for maintaining the accuracy and privacy of databases and to protect them from any improper use and/or loss. For any queries concerning data privacy and security, please contact the Customer Service Department.

  • 5. GAMES
  • 5.1 Security

    All RUNNERBOT software is equipped with protection against possible system collapses. In the unlikely event of a system error, said protection will ensure the User is not affected. The Operator is aware that keeping personal information secure is crucial.
    Gaming servers:
    Our servers enable us to provide our customers with top quality service, reliability and speed as well as customer/server connectivity throughout the world, 24 hours a day, 7 days a week.

  • 6. OBLIGATIONS
  • 6.1 Data

    The data made available on the mobile website or on the different informative and/or advertising means of RUNNERBOT are provided strictly for informative purposes. The Operator does not guarantee the accuracy, current nature or veracity in general of said data.

  • 6.2 Complaints

    Complaints against RUNNERBOT must be made by the User within thirty (30) days from the date of the event or circumstance that caused the complaint. Liability for any complaints made after this point will be subject to local jurisdiction.
    If the user has any inquiry with regard to a transaction, they may contact the Operator through the means indicated in these Terms and Conditions. We will investigate any contested transactions. Our decision is final.
    The Operator and the User hereby declare that they will always act in accordance with good faith and they will make every endeavour to avoid any type of controversy between them. In the event of any controversy, both parties will make every effort to resolve it.
    Limitation of liabilities
    The Operator will never be liable for damages or losses incurred by the User, which may be directly or indirectly caused by:
    a) Mistakes, incorrect texts, translation errors, spelling errors, etc. corresponding to RUNNERBOT
    b) System, software or communication errors through the Platform
    c) System, software or communication errors through third parties
    d) Breach of the Terms and Conditions of Use by the User
    e) Illegal actions performed by the User
    f) Tips given by RUNNERBOT
    g) Events beyond the control of RUNNERBOT, including force majeure

  • 7. SECURITY

    RUNNERBOT will only allow access to its platform through a secure interconnection using encrypted usernames and passwords. It is not possible to play on the RUNNERBOT Platform without first passing through the system of security and user identification.
    RUNNERBOT employs the best methods available for username and password encryption, and for the encryption of all other sensitive information transferred between the User and our servers. If we suspect there is an attempt to force entry or to evade our security or software, we are authorised to immediately terminate access to RUNNERBOT and to close user accounts. We also reserve the right to inform the competent authorities. The Operator will only use your personal information in accordance with our Privacy Policy. We reserve the right to amend the privacy policy at any time and to request additional information from the user. This additional information will be treated as confidential. Under certain circumstances, we also reserve the right to disclose certain user data in accordance with the law.

  • 8. ALERTS

    The User hereby consents to receiving communication from RUNNERBOT. All communication, whether it be by means of SMS, email, or banner promotions, is deemed to have been given ‘in writing’ and received within five business days from the date sent, regardless of whether the communication has been received, collected or opened.

  • 9. PARTIAL NULLITY

    Should a competent Court or Authority rule that part of these terms are null, unlawful or unenforceable, the remaining terms will remain valid and enforceable to the extent permitted by law.

  • 10. CONDITIONS

    This agreement is effective from the time of acceptance simply by participating in the RUNNERBOT services, and will remain in force indefinitely unless and until terminated.
    Under all circumstances, the registration, and active playing of all RUNNERBOT Games entails automatic player acceptance of these Terms and Conditions.