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Title: Relación entre los factores de burnout y la irritación en el entorno laboral
Author: Rodríguez Vallina, Isabel
Tutor: Boada-Grau, Joan  
Keywords: burnout syndrome
emotional irritation
cognitive irritation
Issue Date: Feb-2021
Abstract: The present study seeks to analyze the relation between two of the psychosocial effects of exposure to stress in the work environment: Burnout Syndrome, and Irritation, in its two aspects: cognitive irritation or rumination and emotional irritation or irritability. Burnout arises as a response to stress when the individual´s coping strategies fail, and it has a high impact not only on the health and quality of life of the worker, but also at the organizational level, such as increased absenteeism, turnover and job abandonment, decreased commitment, or deterioration in work quality. Irritation can be defined as a state of progressive psychological exhaustion that cannot be alleviated with normal rest, and, like burnout, it has consequences for both the health of workers (psychological problems, depression, fatigue, etc.), as well as the well-being of the organization (appearance of counterproductive work behavior).This paper seeks to analyze the link between both concepts and to assess whether burnout factors turn out to be a good predictor of irritation factors. By applying two burnout questionnaires: (Maslach Burnout Inventory - General Survey, (1996) and the Cuestionario para la Evaluación del Síndrome de Quemarse por el Trabajo (2005), and one irritation measuring instrument (Irritation Scale (1986)), to a sample of active workers, we have obtained results that support, at least partially, the hypotheses; that is, that irritation, both emotional and cognitive, is influenced by certain burnout factors.
Language: Spanish
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