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Title: Disseny d'una aplicació per a un servei de suport psicològic
Author: Acosta Estigarribia, Paula Montserrat
Tutor: Casacuberta Bagó, Judit
Others: Giménez, Ferran  
Abstract: Mental health disorders have become a significant social problem in recent years, considerably increasing their affectation after the COVID-19 pandemic. This problem, according to the World Health Organization (WHO), is suffered by one out of every four people during their lives, with young people being the most vulnerable group, as they are in a delicate stage of development. As a society, we must devise ideal proposals that respond to this situation. The Barcelona City Council, during its Mental Health Plan 2016 - 2022, implemented Konsulta'm, a community psychological support service, anonymous and free. The purpose of the program is to preventively attend to emotional distress and mental illness problems. This project intends to enhance the accessibility of Konsulta'm, expanding its range of attention to the entire young population of Spain creating a mobile application by designing a prototype based on the User-Centered Design (UCD) methodology. Through this design philosophy, it is possible to connect, understand, empathize, and define the needs, frustrations, limitations, behaviors, and thoughts of the users' experience, playing the lead in all the process phases, thus achieving an effective technological solution to take care of emotional health.
Keywords: accessibility
mobile application
user-centered design
mental health
Document type: info:eu-repo/semantics/bachelorThesis
Issue Date: 26-Jun-2023
Publication license:  
Appears in Collections:Bachelor thesis, research projects, etc.

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