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Title: Rediseño del sistema de matrícula de la Universidad Estatal a Distancia (UNED, Costa Rica)
Author: Quirós, Grettel  
Tutor: Zamarrón Pinilla, Alberto
Others: Giménez, Ferran  
Mor, Enric  
Abstract: The Universidad Estatal a Distancia's enrollment system (Costa Rica) is a fundamental tool for the student population to successfully complete their enrollment process. However, it has been in operation for over 20 years, and although it currently functions, it provided me with an opportunity to redesign its design and functionality from the perspective of user-centered design (UCD). The methodology followed in the development of this project includes the stages of research, definition, generation, and evaluation, which are inherent to the user-centered design model. Each stage involves various techniques chosen according to the project's context and characteristics, all with the aim of obtaining important inputs for the subsequent stages. One of the objectives of this project was to identify the main usability issues of the system in order to propose possible improvements. Thus, a design proposal (interactive prototype) was created, which, in my opinion and based on the evaluation results, offers a better enrollment experience. Finally, like any user-centered design process, the project can be iterative. In the future, following the same methodology, certain aspects can be further explored, other issues can be identified, and new usability tests can be conducted.
Keywords: sistema de matrícula
Costa Rica
Diseño UX
Document type: info:eu-repo/semantics/masterThesis
Issue Date: 7-Jul-2023
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Appears in Collections:Bachelor thesis, research projects, etc.

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