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http://hdl.handle.net/10609/149543
Title: | WikiTIC - Gestió Documental i del Coneixement per a Departaments TIC d’entitats locals |
Author: | Alba Ocampos, David |
Tutor: | Martí Pintanel, Javier |
Others: | Daradoumis, Thanasis |
Abstract: | A technology and information department generates a large amount of technical documentation such as contracts, budgets, to mention a few. All this knowledge in the form of documents must be structured in such a way that the interaction with the information is simple and efficient, providing effective searches and consistent classifications, avoiding duplication and outdated content. In the day-to-day life of an ICT department, achieving such an efficient workflow without a knowledge manager becomes complicated. This work seeks to analyze the organization's structure and documents, in order to assess what are the necessary requirements that a collaborative wiki system must meet, which must be selected, installed, customised and analyzed, with the objective of adjusting to the needs of the entity. The final goal is to achieve a functional prototype, based on free software, that is able to satisfy the needs already discussed, proving that its use improves performance and effectiveness in the management of departmental information, providing structural coherence and efficient searches, and everything applied to the knowledge available to the department. In conclusion, the use of a wiki platform must provide the organization with the ability to collaborate within the department, as well as facilitate the sharing of the learning experience through a correctly customised knowledge manager and focusing on responding to initial deficiencies. |
Keywords: | knowledge management document management knowledge management system Wiki |
Document type: | info:eu-repo/semantics/bachelorThesis |
Issue Date: | 1-Feb-2024 |
Publication license: | http://creativecommons.org/licenses/by-nc-sa/3.0/es/ |
Appears in Collections: | Trabajos finales de carrera, trabajos de investigación, etc. |
Files in This Item:
File | Description | Size | Format | |
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dalbaoTFG0124memoria.pdf | Memòria del TFG | 8,5 MB | Adobe PDF | View/Open |
dalbaoTFG0124presentacio.pdf | Presentació del TFG | 2,21 MB | Adobe PDF | View/Open |
dalbaoTFG0124videopresentacio.mp4 | Vídeo de la presentació i demostració de WikiTIC - Gestió Documental i del Coneixement per a Departaments TIC d’entitats locals | 134,46 MB | MP4 | View/Open |
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