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Title: Disseny i implementació de la base de dades per a una aplicació de control de canvis
Author: Ureña Sanjaume, Edgar
Tutor: Ferrer Durán, Jordi
Others: Cobarsí-Morales, Josep  
Abstract: This application is created due to the need founded by commercial department This need is focused on the actual applications which manages the ITIL process are too generics. This application wants to solve this need and it wants to be a specific application for the changes management in software applications. This application will have 2 modules, the first will manage the working flow of the application, it’s dedicated to changes management. The other module is destinated to statistical queries where is based on data warehouse technology to store all the information and it could be consulted whenever in an efficient way. The results of this project are a database with a different scheme for the different modules which has each table, functions, triggers. With this architecture the good performance of the application is guaranteed. All the information of what the application are doing is stored in a system log. To sum up, a functional database to solve all the needs commented below is created. The design and the implementation are based on scalability and guarantee the actual needs and could be extend with few changes for the future ampliations of the system.
Keywords: base de dades
processos ITIL
gestió de canvis
magatzem de dades
Document type: info:eu-repo/semantics/bachelorThesis
Issue Date: Jan-2024
Publication license:  
Appears in Collections:Treballs finals de carrera, treballs de recerca, etc.

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