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Title: Diseño de implementación de la base de datos para una aplicación de control de cambios
Author: Fernández Moreno, María del Carmen  
Tutor: Ferrer Durán, Jordi
Others: Cobarsí-Morales, Josep  
Abstract: This project consists of the design and implementation of a database (DB) for an application specialized in change management in software applications, following ITIL practices. This system responds to the specific needs of a software development company, seeking to overcome the limitations of the generalist tools existing in the market. The main focus is to define and control changes, considered as any variation in the functionalities, software or hardware of the application. A key aspect is the creation of a detailed inventory of all applications in production, including vital information such as contacts, production dates, users, technology used and criticality level. The change approval process involves several key players in the project, such as the IT technical manager, the business area manager and the company's change manager, supported by the Global Change Advisory Board (GCAB). The GCAB manages this approval structure, recording each step, change category and relevant comments. PostImplementation monitoring and auditing of changes are essential to ensure effectiveness and continuous improvement. Special attention is given to the scalability of the DB, its ability to integrate with other systems, and the implementation of testing and maintenance mechanisms. In general terms, this project focuses on the design of an efficient and specialized DB solution for change control in computer applications, guaranteeing traceability, integrity and adaptability to the future needs of the company.
Keywords: change control
Document type: info:eu-repo/semantics/bachelorThesis
Issue Date: Jan-2024
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