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Title: Herramienta integral para la gestión de la calidad de las titulaciones de un centro universitario
Author: Caballero Peña, Sergio
Tutor: Garzón Castrillón, Ana  
Others: Maina, Marcelo Fabián  
Abstract: The Catalan university centers face quality assessment programs for their degrees (Accreditation and Monitoring) and their own center (certification of the Internal Quality Assurance System), in addition to facing the need to improve their internal functioning. In this TFM the needs of the centers are identified with respect to the quality processes indicated above, which can be automated or facilitated through the use of computer tools. This identification is made through the analysis of documentation on these processes and through two surveys made to interest groups of the university linked to quality processes. In addition, some validation cards have been designed for the indicators used for said identification.
Keywords: improvement plan
quality evaluation
computer tools
Document type: info:eu-repo/semantics/masterThesis
Issue Date: Jun-2018
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Appears in Collections:Treballs finals de carrera, treballs de recerca, etc.

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scaballeropTFM0618memoria.pdfMemoria del TFM2,39 MBAdobe PDFThumbnail