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Title
Author(s)
2010-03
How do students measure service quality in e-learning? A case study regarding an internet-based university
Martínez Argüelles, María Jesús
;
Castán Farrero, José María
;
Juan, Angel A.
;
Universitat Oberta de Catalunya (UOC)
;
Universitat de Barcelona (UB)
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Author
1
Castán Farrero, José María
1
Martínez Argüelles, María Jesús
Subject
1
análisis de datos cualitativos
1
calidad de servicio percibida
1
critical incident technique
1
ensenyament superior en línia
1
Ensenyament virtual
.
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Date issued
1
2010
Type of publication
1
Article