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               <mods:abstract>En aquest projecte s'instal·la, dissenya i configura un sistema de bases de dades on s'allotgen tots els components necessaris per oferir una solució professional a l'aplicació Global Service Desk. Es presenta una solució integral d'un sistema gestor de base de dades per a l'aplicació Global Service Desk en un entorn de producció real, oferint alta disponibilitat, gestió de càrrega i eficàcia.</mods:abstract>
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