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http://hdl.handle.net/10609/108527
Title: Towards a network government? A critical analysis of current assessment methods for e-government
Author: Waksberg Guerrini, Ana
Aibar Puentes, Eduard  
Others: Universitat Oberta de Catalunya (UOC)
Keywords: public administration
customer relationship management
online service
network society service
maturity
Issue Date: 3-Sep-2007
Publisher: Lecture Notes in Computer Science
Citation: Waksberg Guerrini, A. & Aibar, E. (2007). Towards a Network Government? A Critical Analysis of Current Assessment Methods for E-Government. Lecture Notes in Computer Science, 4656(), 330-341.
Published in: 6th International Conference on Electronic Government, Regensburg, Alemanya, 3-7 de setembre 2007
Also see: https://doi-org.biblioteca-uoc.idm.oclc.org/10.1007/978-3-540-74444-3_28
Abstract: Contemporary public administrations have become increasingly more complex, having to cordinate actions with emerging actors in the public and the private spheres. In this scenario the modern ICTs have begun to be seen as an ideal vehicle to resolve some of the problems of public administration. We argue that there is a clear need to explore the extent to which public administrations are undergoing a process of transformation towards a netowork government linked to the systematic incorporation of ICTs in their basic activities. Through critically analysing a selection of e-government evaluation reports, we conclude that research should be carried out if we are to build a solid government assessment framework based on network-like organisation characteristics.
Language: English
URI: http://hdl.handle.net/10609/108527
ISSN: 0302-9743MIAR
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