Please use this identifier to cite or link to this item:
http://hdl.handle.net/10609/80685
| Title: | Sistema de base de datos (Global Service Desk) |
| Author: | Miñambres Chamorro, Víctor Manuel |
| Tutor: | Ferrer Durán, Jordi |
| Others: | Universitat Oberta de Catalunya |
| Abstract: | In this project, a database system is installed, designed and configured, where all the necessary components are housed to offer a professional solution to the Global Service Desk application. As a consequence, an integral solution of a database management system for the Global Service Desk application is presented in a real production environment, offering high availability, load management and efficiency. |
| Keywords: | incident management databases global service desk |
| Document type: | info:eu-repo/semantics/bachelorThesis |
| Issue Date: | 11-Jun-2018 |
| Publication license: | http://creativecommons.org/licenses/by-nc-nd/3.0/es/  |
| Appears in Collections: | Treballs finals de carrera, treballs de recerca, etc. |
Files in This Item:
| File | Description | Size | Format | |
|---|---|---|---|---|
| vminambresc_anexos.xls | 32,5 kB | Microsoft Excel | View/Open | |
| vminambresc_producto.zip | 17,42 kB | Unknown | View/Open | |
| vminambrescTFG0618memoria.pdf | Memoria del TFG | 2,03 MB | Adobe PDF |  View/Open |
| vminambrescTFG0618autoinforme.pdf | Autoinforme de evaluación del TFG | 58,24 kB | Adobe PDF |  View/Open |
| vminambrescTFG0618anexos.pdf | Anexos al TFG en PDF | 64,56 kB | Adobe PDF |  View/Open |
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