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Title: Model integral de gestió del coneixement: estudi de cas del Centre de recerca i coneixement (CREC) del Museu Nacional d’Art de Catalunya
Author: Cuerva Castillo , Pilar  
Tutor: Reverté, Carmen  
Abstract: The aim of this work is to propose a model of management, organization and operation of the Research and Knowledge Center of the National Art Museum of Catalonia, based on knowledge management through the integration of information systems. The work proposes a research based on a descriptive and qualitative methodology that includes a case study where nine museums from different territorial areas are studied from the point of view of specialized information services: two Catalan, three state and four international. The results obtained show that archives and libraries play a relevant role in the configuration of knowledge management systems in museums. Beyond the framework of action of documentation centers, specialized information services are essential actors in the construction of knowledge management models in museums. Even so, the configuration of a knowledge management system in a museum requires the participation and collaboration of all the areas and services that operate in the museum, taking into account the decentralized distribution of information in the museum organization. The new knowledge management system takes into account three fundamental aspects: the existence of distributed systems of creation, management, storage and dissemination of information; the changes that have occurred in the system of relations between the museum, the collection and the users, which questions the basic principles of who has the knowledge, who creates it and who disseminates it; and the scope of the museum as a creator of information and knowledge.
Keywords: research center
knowledge management
information management
Document type: info:eu-repo/semantics/masterThesis
Issue Date: Jan-2022
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Appears in Collections:Trabajos finales de carrera, trabajos de investigación, etc.

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