Please use this identifier to cite or link to this item: http://hdl.handle.net/10609/148217
Title: Modelo de gobierno y gestión de SI/TI en las organizaciones
Author: Vynokur Mykytyuk, Oleksandr
Mouronte-López, Mary Luz  
Abstract: The present work contains information about the IT/IS Governance and Management model based on best practices offered by the COBIT, ISO 38500, ITIL, PMBOK, and Kanban frameworks. It provides details on the processes, objectives, and metrics that should be considered when adopting a mature and efficient Governance model. Additionally, this document includes proposals for the use of different tools that can enhance an organization's value chain, centralize information, create knowledge databases, and enable reporting. Throughout the work, an interactive agile approach has been followed, which involved iterative updates to the document based on established planning. In summary, from my perspective, this work can be useful for understanding and gaining a better understanding of the details, as well as obtaining improvement ideas when incorporating a new IT/IS Governance and Management model within an organization.
Keywords: gobierno
SI/TI
gestión SI/TI
Type: info:eu-repo/semantics/bachelorThesis
Issue Date: Mar-2023
Publication license: http://creativecommons.org/licenses/by-nc-nd/3.0/es/
Appears in Collections:Bachelor thesis, research projects, etc.

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