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Title: Desarrollo de la herramienta CRM en la facultad de Enpresagintza de Mondragon Unibersitatea. Análisis de necesidades y diseño del software.
Author: Garitaonandia Aperribay, Gotzon
Director: Caballé Llobet, Santi
Tutor: Robles Martínez, Gregorio
Others: Universitat Oberta de Catalunya
Keywords: software development
CRM system
Issue Date: 25-Jun-2017
Publisher: Universitat Oberta de Catalunya
Abstract: The project that we are going to tackle is based on the need for them several areas of knowledge of the faculty to have a data management system of clients in companies. So far the only IT support that was used was some excel and some database, in access, residual. Now opted for a significant change, it has been thinking of developing a basic CRM to measure them Faculty needs After a lot of talk on the subject, that is the decision It was a success that could be achieved, since there is an increasing use of the service Of university - company In addition the new degrees are very focused on the use of the Practices in companies to be able to strengthen knowledge with the experience of the Real life
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