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Title: A survey on incident reporting and management systems
Author: Qureshi, Amna
Megías Jiménez, David
Rifà Pous, Helena
Keywords: incident management
information security
Issue Date: 3-Oct-2018
Publisher: Universidad de Granada
Citation: Qureshi, A., Megías, D. & Rifà, H. (2018). A survey on incident reporting and management systems. En Actas XV Reunión española sobre criptología y seguridad de la información (RECSI) (pp.153-158). Granada, Universidad de Granada. ISBN 9788409024636
Published in: Reunión española sobre criptología y seguridad de la información (RECSI), Granada, Espanya, 3-5 d'octubre 2018
Project identifier: info:eu-repo/grantAgreement/TIN2014-57364-C2-2-R
Abstract: Incident reporting and management systems are used to gather and process information about day-today occurring incidents such as road accidents, domestic violence, burglaries , harassment, etc. Nowadays, citizens can report such incidents through different means such as calling national emergency lines via telephones or mobile phones, or sending reports via Internet through web-browsers, or smartphones-based applications. A quick and appropriate response to the incidents can reduce both societal costs and fatality rates. Many smartphone-based applications and web-platforms exist that allow a person to send an image, a video, or map-based incident related reports to alert the concerned authority. A few reporting platforms and systems are also available to report the incidents anonymously to the relevant authorities to protect the eyewitnesses or victims. Our main contribution is the literature review of the incident reporting and management systems (based on smartphones and web-based) in terms of functionality, implementation details, technology, performance, security, and anonymity.
Language: English
ISBN: 9788409024636
Appears in Collections:Conference lectures

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