Buscar por Materia Customer services
Mostrando resultados 1 a 4 de 4
Fecha de publicación | Título | Autor(es) |
2012-01-01 | Aplicación web para la gestión de incidencias en entornos virtuales | Castro Larefors, Daniel; Universitat Oberta de Catalunya; Prados Carrasco, Ferran |
2008 | Broadening the CRM domain of application to higher educational (e-learning) environments | Daradoumis, Thanasis; Faulin, Javier; Juan, Angel A.; Martínez López, Francisco José; Rodriguez-Ardura, Inma; XHAFA, FATOS; Universitat Oberta de Catalunya. The New Economy Observatory (ONE) |
2008 | CRM and higher education : developing a monitoring system to improve relationships in e-learning environments | Daradoumis, Thanasis; Faulin, Javier; Juan, Angel A.; Martínez López, Francisco José; Rodriguez-Ardura, Inma; XHAFA, FATOS; Universitat Oberta de Catalunya. The New Economy Observatory (ONE) |
2008 | Expanding the customer relationship management scope to the non-profit organizations: an analysis focused on the e-university domain | Daradoumis, Thanasis; Faulin, Javier; Juan, Angel A.; Martínez López, Francisco José; Rodriguez-Ardura, Inma; XHAFA, FATOS |