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Title: Fostering retention in online higher education: Students' perceptions of an intervention addressing their first-year experience
Author: Xavier, Marlon  
Meneses, Julio  
Others: Universitat Oberta de Catalunya (UOC)
Keywords: higher education
online education
Issue Date: Jun-2020
Publisher: European Distance and E-Learning Network (EDEN)
Citation: Xavier, M., Meneses, J. (2020). Fostering retention in Online Higher Education: Students' perceptions of an intervention addressing their first-year experience. European Distance and E-Learning Network (EDEN). Proceedings of the 2020 Annual Conference: Human and artificial intelligence for the society of the future, 389-397.
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Abstract: Dropout represents one of the greatest challenges faced by online higher education. This paper presents an institutional intervention aimed at fostering retention and success of first-year undergraduate students at the Universitat Oberta de Catalunya (UOC), an online and open university, through measures addressing learning design and academic support. Secondly, through analyzing in-depth interviews with first-year students, the paper explores their perception of intervention measures and their possible advantages or risks. Results indicate that time-related factors represent the major issue for persistence and continuance. Intervention measures such as personalized course packages which prevent overlapping of submission deadlines; flexibility in continuous assessment; and personalized support and academic advising were valued highly by most students. Future retention interventions in open universities are also discussed.
Language: English
ISSN: 2707-2819MIAR
Appears in Collections:Conference lectures