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Title: Gestión de los social media en organismos públicos. Observación de casos
Author: García Folgar, Cristian
Tutor: Gómez Aguilella, Mª José
Keywords: public administration
social networks
Issue Date: Jun-2022
Publisher: Universitat Oberta de Catalunya (UOC)
Abstract: This master's thesis is a research on the use of social networks by the following public administrations in Spain: the National Police, the Public Employment Service, the Spanish Data Protection Agency, the Government Transparency Portal and the General Treasury of the Social Security. Transparency Portal of the Government and the General Treasury of the Social Security. For its elaboration, research has been carried out on the communication of public administrations, social networks, e-Government and the organizations under study. At the same time, an observation of their profiles in social networks has been carried out and a series of results have been obtained with the help of some analytical tools and monitoring of social networks. monitoring tools. All this under the idea of finding out how through social media they can add value to citizenship. value to citizenship. With the information obtained, it has been concluded that the Public Administration should continue to improve and research on how to use social networks, as they bring them many benefits and are a great ally to achieve a better performance of their functions.
Language: Spanish
Appears in Collections:Trabajos finales de carrera, trabajos de investigación, etc.

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