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http://hdl.handle.net/10609/150548
Title: | Prototip de sistema de gestió del coneixement per a càpsules formatives internes de grans empreses |
Author: | Campayo Milán, Estefanía |
Tutor: | Martí Pintanel, Javier |
Others: | Daradoumis, Thanasis |
Abstract: | The lack of qualified personnel and the retention of talent in the tourism sector and, more specifically, in hotel companies, are the main problems that human resources departments face on a daily basis. The increase in professional skills and the incorporation of new ones is one of the main actions that directly affects the achievement of this objective. Providing knowledge management tools to favour the acquisition of complete professional competences focused on the company itself, occupying as little time as possible for the workers, is the reason for this Final Degree Project. This application seeks to improve the professional skills of hotel staff by offering training programmes adapted to the specific needs of the sector. Through an agile development methodology and the integration of innovative technologies, the aim is to facilitate the planning, monitoring and evaluation of training, thus contributing to the improvement of job performance and competitiveness of hotel companies. In addition, ethical-social aspects such as equity in access to training and the promotion of diversity and inclusion in the workplace are considered. This project is expected to have a positive impact on sustainability, work ethics and diversity within the hotel sector, promoting an organizational culture based on continuous learning and development. |
Keywords: | knowledge management continuous training QMS IT application professional competences |
Document type: | info:eu-repo/semantics/bachelorThesis |
Issue Date: | Jun-2024 |
Publication license: | http://creativecommons.org/licenses/by-nc-sa/3.0/es/ |
Appears in Collections: | Trabajos finales de carrera, trabajos de investigación, etc. |
Files in This Item:
File | Description | Size | Format | |
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TFG i prototip_EstefaniaCampayo.mp4 | Vídeo presentació del Treball de fi de grau i del prototip. | 164,78 MB | MP4 | View/Open |
ecampayomTFG0624memoria.pdf | Memòria del TFG | 7,56 MB | Adobe PDF | View/Open |
ecampayomTFG0624presentacio.pdf | Presentación del TFG | 1,37 MB | Adobe PDF | View/Open |
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