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http://hdl.handle.net/10609/30921
Title: | Centre d'Atenció a l'Usuari (CAU) : Implantació i adaptació de GLPI en un entorn universitari |
Author: | Rodríguez Tolosa, Josep |
Tutor: | Beneded Navarro, Jaume |
Others: | Universitat Oberta de Catalunya |
Abstract: | Based on the requirements defined by the Universitat de Lleida, proposes an implementation of a support tool based on an open source product called GLPI. The implementation process involves the parameterization of the model required for GLPI, looking to avoid the need to modify the code of the chosen system. |
Keywords: | ITIL GLPI |
Document type: | info:eu-repo/semantics/bachelorThesis |
Issue Date: | 14-Jan-2014 |
Publication license: | http://creativecommons.org/licenses/by-nc-nd/3.0/es/ |
Appears in Collections: | Bachelor thesis, research projects, etc. |
Files in This Item:
File | Description | Size | Format | |
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jrodrigueztolTFG0114memòria.pdf | Memòria del Treball final de grau | 2,1 MB | Adobe PDF | View/Open |
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