Please use this identifier to cite or link to this item:
http://hdl.handle.net/10609/45595
Title: | Implantació d'un CRM a Colabora Birmania |
Author: | Garcia Marlès, David |
Tutor: | Martínez Munné, Xavier |
Others: | Universitat Oberta de Catalunya |
Abstract: | This documentation presents the entire project to implement a CRM Information System in a NGO (nongovernmental organization) to better manage their clients (partners and associates). It will cover all implementation phases, starting from define and analysis of current situation, to identify current needs, and finalize implementing the option which better fits the needs of this specific organization. |
Keywords: | CRM NGO project management |
Document type: | info:eu-repo/semantics/bachelorThesis |
Issue Date: | Jan-2016 |
Publication license: | http://creativecommons.org/licenses/by-nc-nd/3.0/es/ ![]() |
Appears in Collections: | Bachelor thesis, research projects, etc. |
Files in This Item:
File | Description | Size | Format | |
---|---|---|---|---|
dgarciamaTFC0116memòria.pdf | Memòria del TFC | 1,97 MB | Adobe PDF | ![]() View/Open |
Share:
![]( /image/googleScholar.png)
![](/image/microsoftAcademic.png)
This item is licensed under a Creative Commons License