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Fecha de publicación	Título	Autor(es)
2008	Fostering Collaborative Knowledge Building by the Effective Provision of Knowledge about the Discussion Process	Caballé, Santi; XHAFA, FATOS; Universitat Oberta de Catalunya. Distributed, Parallel and Collaborative Systems (DPCS)
2008	A quantitative treatment to data from computer-supported collaboration: an ontological approach	Casillas Santillan, Luis Alberto; Daradoumis, Thanasis; Universitat Oberta de Catalunya. Distributed, Parallel and Collaborative Systems (DPCS)
2008	An ontology to automated learning scenarios? An approach to its knowledge domain	Rius, Àngels; Sicilia Urbán, Miguel Ángel; Garcia Barriocanal, Elena
2008	Exploring new criteria to design materials for online education	Rodriguez-Ardura, Inma; Ammetller, Gisela; Pacheco Bernal, Maria Carmen; Universitat Oberta de Catalunya. The New Economy Observatory (ONE)
2008	CRM and higher education : developing a monitoring system to improve relationships in e-learning environments	Daradoumis, Thanasis; Faulin, Javier; Juan, Angel A.; Martínez López, Francisco José; Rodriguez-Ardura, Inma; XHAFA, FATOS; Universitat Oberta de Catalunya. The New Economy Observatory (ONE)
2008	Expanding the customer relationship management scope to the non-profit organizations: an analysis focused on the e-university domain	Daradoumis, Thanasis; Faulin, Javier; Juan, Angel A.; Martínez López, Francisco José; Rodriguez-Ardura, Inma; XHAFA, FATOS
2008	Broadening the CRM domain of application to higher educational (e-learning) environments	Daradoumis, Thanasis; Faulin, Javier; Juan, Angel A.; Martínez López, Francisco José; Rodriguez-Ardura, Inma; XHAFA, FATOS; Universitat Oberta de Catalunya. The New Economy Observatory (ONE)