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http://hdl.handle.net/10609/148261
Title: | BPM com a eina de Gestió del Coneixement |
Author: | Bach Castillo, Lluís |
Tutor: | Martí Pintanel, Javier |
Others: | Daradoumis, Thanasis |
Abstract: | Process-based management is very present in organizations thanks to the promotion of reference frameworks or regulations such as ISO9001-Management systems. Structuring the management system according to processes involves the challenge of defining, documenting, maintaining, controlling and improving each of the processes. As well as managing the change in the way of working, communication and training of workers. To help organizations we propose the creation of a process management system that allows us to create, store and organize key information about processes and procedures, including the process map and flow diagram of each one of them. And we use the BPMN standard to graph flow diagrams with a view to taking a step forward in the definition of processes thanks to this standard and the derived functionalities that exist in the market. We have carried out a complete project until we get a functional prototype that meets most of the proposed objectives and that is a very valuable tool for viewing the path between processes and procedures and how we can manage the organization's knowledge in a simple and structured way to improve process-based management. |
Keywords: | BPM BPMN process workflow diagram |
Document type: | info:eu-repo/semantics/bachelorThesis |
Issue Date: | Jun-2023 |
Publication license: | http://creativecommons.org/licenses/by-nc-nd/3.0/es/ |
Appears in Collections: | Trabajos finales de carrera, trabajos de investigación, etc. |
Files in This Item:
File | Description | Size | Format | |
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lbach0TFG0623memoria.pdf | Memòria del TFG | 3,96 MB | Adobe PDF | View/Open |
lbach0TFG0623presentacio.pdf | Presentació | 1,71 MB | Adobe PDF | View/Open |
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