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Title: | Restaurar el orden del telecuidado: prácticas de reparación y la relación con los 'monstruos organizacionales' |
Other Titles: | Restoring the order of telecare: repair practices and the relationship with ‘organizational monsters’ Restaurar a ordem do telecuidado: práticas de reparacão e relação com os “monstros organizacionais” |
Author: | Sánchez Criado, Tomás |
Abstract: | Care of older people has suffered major recent changes in post-industrial societies, such as the widespread introduction of information technologies. In order to observe what sort of ways of care-giving are involved in such new configurations, in this text I would like to approach ethnographically the repair practices undertaken by the technicians of a telecare service in Madrid (Spain). Following ‘sociology of deviation’ and ‘sociology of repair and maintenance’ insights, the interesting aspect of paying attention to such practices resides in the following: a more careful look at the way in which those services deal with different ‘organizational monsters’ (those configurations that appear to the services as awkward) might allow us to have a practical definition of the orders of care-giving that are being there promoted. In analysing the case I would like to address the work of repair technicians in terms of a constant ‘restoration’ (borrowing a recent concept used by Latour) of a particular care arrangement, which I will define in terms of their actual practices. |
Keywords: | care arrangements organizational monsters restoration repair & maintenance telecare |
Document type: | info:eu-repo/semantics/article |
Version: | info:eu-repo/semantics/publishedVersion |
Issue Date: | 2-Aug-2011 |
Publication license: | http://creativecommons.org/licenses/by/4.0/es/ |
Appears in Collections: | Articles cientÍfics Articles |
Files in This Item:
File | Description | Size | Format | |
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Sanchez_PPP_Restaurar.pdf | 484,48 kB | Adobe PDF | View/Open |
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