Please use this identifier to cite or link to this item:
http://hdl.handle.net/10609/146594
Title: | Anàlisi de l’accessibilitat a l’Atenció Primària en pandèmia COVID-19 |
Author: | Díaz Salcedo, Esther |
Tutor: | Vidal-Alaball, Josep |
Abstract: | Objective: To analyze the differences in accessibility of patients >15th to arrange a telephone, telematic or face-to-face visit with their family physician in a rural Basic Health Area in the COVID19 period. Methods: Retrospective descriptive observational cross-sectional study 2021-2022, of 307 consultations (e-consultations, telephone, face-to-face) generated by patients. The following variables were collected: type and reason for consultation, age, sex, number of pathologies of the patient, day of generation, scheduling and resolution of the consultation, requirement for subsequent face-to-face appointment, whether the e-consultation was generated by a 3rd person. Results: 171 consultations were made by women (55.8%, mean age 50.78), and 135 (44.11%) by men (mean age 54.9). The most frequent type of consultation was by telephone (169, 55.4%), followed by face-to-face consultation (81, 26.38%) and e-consultation (57, 18.56%). The main reason for consultation was health in all types of consultation. Statistically significant differences were found in: mean age according to type of consultation (e-consultation 44.02, telephone 52.83, face-to-face 58.01, p <0.001), mean number of pathologies (e-consultation 0. 32, telephone 0.88, face-to-face 1.22, p <0.001), days of delay in scheduling (e-consultation 2.84, telephone 5.86, face-to-face 5.98, p 0.005) and days of resolution (e-consultation -0.05, telephone 0, face-to-face 0, p 0.001). Telephone consultation required a face-to-face visit on more occasions than e-consultation (43.19% and 15.78% respectively). Conclusions: Telephone consultation has been the most used by patients. Older patients and patients with more pathologies have worse accessibility to their family physician. |
Keywords: | primary care remote consultation digital divide |
Document type: | info:eu-repo/semantics/masterThesis |
Issue Date: | Jun-2022 |
Publication license: | http://creativecommons.org/licenses/by-nc-nd/3.0/es/ |
Appears in Collections: | Treballs finals de carrera, treballs de recerca, etc. |
Files in This Item:
File | Description | Size | Format | |
---|---|---|---|---|
ediazsalTFM0622memòria.docx | Memòria del TFM format Word | 1,66 MB | Microsoft Word XML | View/Open |
ediazsalTFM0622memòria.pdf | Memòria del TFM | 964,89 kB | Adobe PDF | View/Open |
Share:
This item is licensed under aCreative Commons License