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http://hdl.handle.net/10609/146989
Títol: | Reducing Relationship Conflict in Virtual Teams With Diversity Faultlines: The Effect of an Online Affect Management Intervention on the Rate of Growth of Team Resilience |
Autoria: | Peñarroja, Vicente González-Anta, Baltasar Orengo, Virginia Zornoza, Ana Gamero, Nuria |
Altres: | Universitat Oberta de Catalunya Universidad de Valencia Universidad de Sevilla |
Citació: | Peñarroja, V. [Vicente], González-Anta, B. [Baltasar], Orengo, V. [Virginia], Zornoza, A. [Ana] & Gamero, N. [Nuria] (2022). Reducing Relationship Conflict in Virtual Teams With Diversity Faultlines: The Effect of an Online Affect Management Intervention on the Rate of Growth of Team Resilience. Social Science Computer Review, 40(2), 388-404. doi: 10.1177/0894439320907575 |
Resum: | The aim of this study was to analyze the effect of an online affect management intervention on relationship conflict through the rate of growth of team resilience in virtual teams with diversity faultlines. Fifty-two 4-person teams participated in a randomized controlled trial design with repeated measures (i.e., three measurement occasions). Teams were randomly assigned to either an intervention designed to help them manage emotions in virtual teams or a control condition. Our findings showed that affect management can reduce the level of relationship conflict in virtual teams with diversity faultlines and that this effect can be explained by the pattern of change in team resilience in response to the intervention. This study contributes to past research on identifying ways to prevent or mitigate team conflicts arising from diversity faultlines. |
Paraules clau: | afectar la intervenció de la direcció falles de l'equip resiliència de l'equip conflicte de relació equips virtuals |
DOI: | http://doi.org/10.1177/0894439320907575 |
Tipus de document: | info:eu-repo/semantics/article |
Versió del document: | info:eu-repo/semantics/acceptedVersion |
Data de publicació: | 28-feb-2020 |
Llicència de publicació: | https://creativecommons.org/licenses/by-nc-nd/4.0 |
Apareix a les col·leccions: | Articles Articles cientÍfics |
Arxius per aquest ítem:
Arxiu | Descripció | Mida | Format | |
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penarroja_sscr_reducing.pdf | 520,81 kB | Adobe PDF | Veure/Obrir |
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