Empreu aquest identificador per citar o enllaçar aquest ítem: http://hdl.handle.net/10609/146989
Títol: Reducing Relationship Conflict in Virtual Teams With Diversity Faultlines: The Effect of an Online Affect Management Intervention on the Rate of Growth of Team Resilience
Autoria: Peñarroja, Vicente  
González-Anta, Baltasar  
Orengo, Virginia  
Zornoza, Ana  
Gamero, Nuria  
Universitat Oberta de Catalunya
Universidad de Valencia
Universidad de Sevilla
Citació: Peñarroja, V. [Vicente], González-Anta, B. [Baltasar], Orengo, V. [Virginia], Zornoza, A. [Ana] & Gamero, N. [Nuria] (2022). Reducing Relationship Conflict in Virtual Teams With Diversity Faultlines: The Effect of an Online Affect Management Intervention on the Rate of Growth of Team Resilience. Social Science Computer Review, 40(2), 388-404. doi: 10.1177/0894439320907575
Resum: The aim of this study was to analyze the effect of an online affect management intervention on relationship conflict through the rate of growth of team resilience in virtual teams with diversity faultlines. Fifty-two 4-person teams participated in a randomized controlled trial design with repeated measures (i.e., three measurement occasions). Teams were randomly assigned to either an intervention designed to help them manage emotions in virtual teams or a control condition. Our findings showed that affect management can reduce the level of relationship conflict in virtual teams with diversity faultlines and that this effect can be explained by the pattern of change in team resilience in response to the intervention. This study contributes to past research on identifying ways to prevent or mitigate team conflicts arising from diversity faultlines.
Paraules clau: afectar la intervenció de la direcció
falles de l'equip
resiliència de l'equip
conflicte de relació
equips virtuals
DOI: http://doi.org/10.1177/0894439320907575
Tipus: info:eu-repo/semantics/article
info:eu-repo/semantics/acceptedVersion
Data de publicació: 28-feb-2020
Llicència de publicació: https://creativecommons.org/licenses/by-nc-nd/4.0
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