Empreu aquest identificador per citar o enllaçar aquest ítem:
http://hdl.handle.net/10609/149342
| Títol: | Management, Altruism, and Customer Focus as Drivers of Corporate Social Responsibility in Tourism Intermediation |
| Autoria: | Garay, Lluis  Gomis López, Joan Miquel González-Reverté, Francesc |
| Citació: | Garay-Tamajón, L., Gomis-López, J.M. & González-Reverté, F. (2017). Management, Altruism, and Customer Focus as Drivers of Corporate Social Responsibility in Tourism Intermediation. Tourism Analysis, 22(2), 255-260. doi: 10.3727/108354217X14888192562528. |
| Resum: | Through a sample of 119 travel agencies located in Catalonia (Spain), this study establishes the existence of three different profiles of agencies defined by their managers’ Corporate Social Responsibility (CSR) motivations (Management, Altruism and Customer Orientation). These profiles present diverse business characteristics and different CSR behavior. In this regard, belonging to the Altruism factor is correlated with the implementation of three types of CSR measures (environmental, social and economic). |
| Paraules clau: | corporate social responsibility intermediation small and medium enterprises altruism |
| DOI: | http://doi.org/10.3727/108354217X14888192562528 |
| Tipus de document: | info:eu-repo/semantics/article |
| Versió del document: | info:eu-repo/semantics/acceptedVersion |
| Data de publicació: | 1-jun-2017 |
| Llicència de publicació: | NO |
| Apareix a les col·leccions: | Articles Articles cientÍfics |
Arxius per aquest ítem:
| Arxiu | Descripció | Mida | Format | |
|---|---|---|---|---|
| Garay_TourismAnalysis_management.pdf | 399,23 kB | Adobe PDF |  Veure/Obrir |
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