Por favor, use este identificador para citar o enlazar este ítem:
http://hdl.handle.net/10609/149342
Título : | Management, Altruism, and Customer Focus as Drivers of Corporate Social Responsibility in Tourism Intermediation |
Autoría: | Garay, Lluis Gomis López, Joan Miquel González-Reverté, Francesc |
Citación : | Garay-Tamajón, L., Gomis-López, J.M. & González-Reverté, F. (2017). Management, Altruism, and Customer Focus as Drivers of Corporate Social Responsibility in Tourism Intermediation. Tourism Analysis, 22(2), 255-260. doi: 10.3727/108354217X14888192562528. |
Resumen : | Through a sample of 119 travel agencies located in Catalonia (Spain), this study establishes the existence of three different profiles of agencies defined by their managers’ Corporate Social Responsibility (CSR) motivations (Management, Altruism and Customer Orientation). These profiles present diverse business characteristics and different CSR behavior. In this regard, belonging to the Altruism factor is correlated with the implementation of three types of CSR measures (environmental, social and economic). |
Palabras clave : | corporate social responsibility intermediation small and medium enterprises altruism |
DOI: | http://doi.org/10.3727/108354217X14888192562528 |
Tipo de documento: | info:eu-repo/semantics/article |
Versión del documento: | info:eu-repo/semantics/acceptedVersion |
Fecha de publicación : | 1-jun-2017 |
Licencia de publicación: | NO |
Aparece en las colecciones: | Articles Articles cientÍfics |
Ficheros en este ítem:
Fichero | Descripción | Tamaño | Formato | |
---|---|---|---|---|
Garay_TourismAnalysis_management.pdf | 399,23 kB | Adobe PDF | Visualizar/Abrir |
Comparte:
Los ítems del Repositorio están protegidos por copyright, con todos los derechos reservados, a menos que se indique lo contrario.